SALON HELL!!! This 18 year old girl right out of high school dyed my hair BLACK with grey hues after I asked for light brown to dark blonde color. She burned my scalp and frayed my hair with the comb. She ripped from top to bottom with a fine tooth comb, creating more knots as she went. 70 dollars...and I tipped her because I felt SORRY for her. She had NO training. She couldn't even brush hair. It took 5 hours until I was out of SALON HELL! DO NOT GO HERE!!!!
Edit: I called the 1-800 number for the main Regis company. Their customer service was extremely friendly and gave me a refund after I waited for the manager of the Indiana Regis to call me back. (She didn't...big surprise). To clarify: I was refunded by the Regis company, not by the salon. The Regis company's customer service is EXCELLENT. So, if you're ever burned by this particular salon, go straight to the top and call the 1-800 number. They need to know how bad this salon is!
My wife an I r in there all the time an we r very happy with our services an if they do make a mistake they fix it without being rude about so 5 stars to Tiffany an Arin such wonderful ladies
My family and I have been going to this salon for MANY years and have NEVER had a bad experience. Heck, they have even fixed screw ups by other salons for discounted pricing. This last time, was a much different story! I asked for very specific things to do be done to my 12 year olds hair. None of the things that were asked for were done by the stylist. My daughter was in tears because her hair was not done the way it should have been.
I called the salon, and spoke with the manager Tiffany. She got us scheduled and I took my daughter back in. She did EVERYTHING as we had asked for it to be done in the 1st place. 1 bad experience can be enough for me to stop going to a place, but in this case, I will go back, I will just be more picky about the stylist we use when we go there! Some times things happen and Tiffany went above and beyond to make sure we were happy when we left. Some times it's not the problem, but more of how it's handled. And when I left there this evening, the problem was no longer a problem! Thanks again!
There are many clients that are very satisfied when they leave the salon. unfortunately bad experiences do happen and they are WELL COMPENSATED.I wish people could post the positive things and not try to ruin peoples livelihood and reputation. Thank u to all our loyal clients that make us want go come to work every day... FROM REGIS STAFF
Becca did such an amazing job on my hair! She cut, dyed, and styled it tonight and it looks so good. Everyone working was so friendly and I'll definitely be back again!
Regis Salon is a US Hair Care Studio based in Indiana, Pennsylvania. Regis Salon is located at 2334 Oakland Ave #265, Indiana, PA 15701, USA.
Please contact with Regis Salon using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Regis Salon opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hair Care Studio in Indiana