Went to this store for a new set of nose pieces. Got my lenses cleaned and a new shiny set put on and adjusted for free. Excellent and polite service.
Receptionist Lois was rude and unhelpful, and then she hung up on me.
Order my glasses 3rd week in April 2017. Its now 6/15 and I was never notified that my glasses came in. Called today and they "claim" the number they called was not working. Verified they had the CORRECT number and they did. So someone is lying. So my glasses sat there for almost 2 months with the Indiana, PA Pearle making ONE effort to contact me. I asked for a refund and was told its their "policy" that no refunds are given. Only exchanges. I WILL get my refund and go somewhere else permanently. TERRIBLE.
Pearle Vision is a US Health facility based in Indiana, Pennsylvania. Pearle Vision is located at 2334 Oakland Ave Ste 66, Indiana, PA 15701, USA.
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